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Your privacy on the Internet is of the utmost importance to us. At Earlens, we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. The information you provide is safeguarded. This Privacy Policy discloses what information we gather and how we use it. It applies to information we collect on earlens.com and earlenscorp.com (each referred to herein as the “Website”), including through electronic messages between you and the Website (for example, when you submit a message using our “Customer Service/Feedback” form or when you complete the “Find a Provider” form). It also applies to your use of the phone numbers found on the Find a Provider page of the Website. Except as expressly set forth herein, it does not apply to information collected by us offline or through other means, or to information collected by third parties, including through any application or content that may link to or be accessible from this Website. By accessing or using this Website, you agree to this Privacy Policy. Please review it carefully.
We gather three types of information about users:
Earlens approaches Internet communications with a strong commitment to individual privacy rights and concerns. As the Internet evolves, our policy will continue to change and develop. We therefore reserve the right to amend this Privacy Policy at any time with or without prior notice. Please check this page periodically for changes. Your continued use of the sites following any changes to this Privacy Policy will constitute your acceptance of such changes.
Earlens strictly protects the security of your personal information and honors your choices for its intended use. Except as set forth herein, we do not disclose your information to third parties unless the release of that information is authorized by you. We may use third party contractors to help us operate our business and the sites or administer activities on our behalf, and may share your personal information with these contractors for those limited purposes. We may also share your call information with a health provider who you have contacted by phone using the phone numbers on our website. Any information shared is limited to what is described in the “Information Earlens Gathers and Tracks” section of this policy. We use your information solely to fulfill services, transact a purchase, and help us improve our website and product offering to you. Notwithstanding any other provision to the contrary, Earlens reserves the right to cooperate with local, state and federal officials in any investigation relating to any purported illegal activity and, when required by law, regulation, legal process or government requests, to disclose any personal information furnished by you or collected by Earlens to law enforcement authorities or other relevant or related third parties.
Some of the features on this Website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information, including your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.
We will use the “Caller Information” for our internal tracking purposes, it will not be disclosed to third parties.
You may contact us if you wish to view, edit, or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request. You may also contact us if you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this Website.
California Civil Code § 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please contact us and indicate whether you are a California resident.
California law requires us to let you know how we respond to web browser “Do Not Track” signals. Our Website does not currently support “Do Not Track” codes. That is, Earlens does not currently respond to or take any action with regard to “Do Not Track” requests.
Your information may be stored and processed in the United States or any other country in which Earlens or its affiliates, subsidiaries or agents maintain facilities. Your information may be processed in countries with different data protection standards than your country of residence. By using this site and providing Earlens with your personal information, you agree that you have read this policy and consent to any transfer, processing or storing of your information outside of your country of residence.
Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), Earlens will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
We may place a text file called a “cookie” in the browser files of your computer. Earlens uses cookies to track user traffic patterns (as described above). You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site; however, it will help you to participate more actively in some features.
Our Website permits you to use a third party social networking platform such as Facebook, Twitter, and Google+. This includes use of social media plugins such as Facebook “Like”, Tweet and Google “+1” buttons, etc. When you use social networking platforms and plugins, you share your information with them and their privacy policy applies to disclosure of such information. In addition, these social networking platforms may collect information about you, including your use of the Website. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their own privacy polices apply and we encourage you to read them. We may add new social networking plugins and buttons to our Websites from time to time.
The information presented on the Website is not intended to be medical advice and should not be relied upon as such. If you suspect a hearing or other health problem, Earlens strongly urges you to consult with a qualified physician or hearing professional.
The Earlens Websites may contain links to other sites that are not under our control. These Websites have their own policies regarding privacy. You should review those policies when visiting the Websites. Earlens has no responsibility for linked websites and is not responsible for the content of any such site. Earlens provides these links solely for the convenience and information of our visitors.
Earlens operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
Earlens Products may be covered by one or more U.S. Patents and/or Trademarks.
Please click here to see patents and trademarks associated with individual Earlens Products.