FAQs

FAQs

How the Earlens Hearing Aid Fits and Feels

Below are the most frequently asked questions about the Earlens Light-Driven Hearing Aid. If you have additional inquiries, please contact us today

Can you feel the Lens in your ear?

Just like any hearing aid technology, wearing the Lens takes some time to get used to. Most users feel a slight sensation when the Lens is first placed on the eardrum, but that feeling goes away quickly. Actually, the feeling is similar to first wearing any hearing device or any contact eye lens.

Can I shower or swim with the Earlens on?

After removing the behind-the-ear Processor and Light Tip, you can shower or swim as you normally would. Because the Lens is placed on your eardrum by an Ear, Nose and Throat physician, it stays in place and can be worn in the shower or while swimming. If you swim regularly or lap swim, we suggest using a pair of earplugs.

Is the Lens safe?

Clinical studies show that the Tympanic Lens does not damage the Tympanic Membrane or ear canal. In our Feasibility and Definitive trial, we had no major device related adverse events. Learn more in our clinical data section.

Does the Lens fall out?

The custom design of the Lens makes it remarkably stable. The Lens sits on your eardrum, similar to the way a contact lens sits on an eye –– through surface tension. When placed, the ENT physician places a small drop of mineral oil in your ear to help create this surface tension. After placement of the Lens, you will need to apply a drop of mineral oil weekly to maintain this surface tension.

Can I remove and reinsert the Earlens Hearing Aid?

The rechargeable behind-the-ear Processor with an attached Light Tip can be removed and reinserted by the user. However, the Lens is designed for insertion and removal only by a trained ENT Physician.

QUESTIONS ABOUT HOW THE EARLENS HEARING AID WORK

Where can I buy the Earlens Hearing Aid?

Click here to find an Earlens-trained hearing provider near you. If there isn’t one close enough, please sign-up for our email list here. We will let you know when an Earlens provider is in your area.

Is the Lens permanent?

No, the Lens can be removed at any time by an Earlens-trained Ear, Nose and Throat Physician.

Can I clean my ears when using the Earlens Hearing Aid?

We advise against using cotton swabs like Q-Tips or any other self-cleaning instrument once your Lens is in place as this may dislodge your Lens. Once you are fitted with the Earlens Hearing Aid, a mineral oil applicator will be provided with instructions to add a drop every week. This oil keeps your ear canal lubricated to keep the system working properly and helps clean your ear safely.

How often do I need to see my doctor or audiologist with an Earlens Hearing Aid?

After the initial fitting and fine-tuning of your Earlens Hearing Aid, we suggest that you see your Earlens providers once a year or as needed.

CAN YOU SEE THE LIGHT THE HEARING AID EMITS?

No, the Earlens Hearing Aid uses non-visible light. We recommend that you do not stare into the light source.

If there is a problem with my Lens, can I use my old hearing aids as backup?

If necessary and depending on the style of your current hearing device, you may be able to use it by removing the Processor and Light Tip portions of your Earlens Hearing Aid. Please consult with your Earlens hearing professional before using a conventional hearing aid with your Tympanic Lens in place.

Does the Earlens Hearing Aid help with tinnitus?

At this time, Earlens has not investigated the effect of the Earlens Hearing Aid for the treatment of tinnitus. Please sign up below to stay informed, and we will keep you updated on our progess.

Does earwax cause a problem?

In general, no. The mineral oil you add to your ear weekly helps break down wax as well as keep the lens in place. If you have specific concerns, please contact your Healthcare Professional.

How often do I need to clean the Lens?

The Lens itself it not cleaned by the user. Should there be an excessive amount of build-up on the Lens, your Earlens hearing professional will determine the need for cleaning.

Are there different programs for various listening situations?

Yes, the Processor is programmed via software and has the ability to customize programs for use in different listening situations.

What size batteries does the Earlens Hearing Aid use?

The Processor has internal rechargeable batteries. Each night, you will simply dock the Processor in the included charger.

Are there batteries in the Earlens Hearing Aid that sit on my eardrum?

No, the Lens is powered by the light source emitted by the Processor, and does not require batteries.

QUESTIONS ABOUT THE EARLENS HEARING AID INSURANCE AND WARRANTY

Does insurance cover the Earlens Hearing Aid?

Most insurance plans do not cover hearing aids. However, please contact your healthcare insurance provider, or an Earlens Hearing Aid trained hearing professional to find out if your plan covers Earlens.

Is there a trial period?

Yes, please discuss the details of the trial period with your Earlens Hearing Professional.

How much does the Earlens hearing aid cost?

The price of Earlens is set by the Earlens provider and will depend on your type and level of hearing loss. Make an appointment with your local Earlens provider to learn more.

Is there a warranty?

The Earlens Hearing Aid comes with a 3-year warranty. Within the warranty period, you will get a new lens annually and the latest software updated to your hearing aid. Please consult with your local Earlens provider for any additional costs beyond the warranty period.

What if something goes wrong with the Lens?

If you suspect the Lens isn’t working correctly, please call your Earlens provider and do not try to remove the Lens yourself. Your Earlens provider can help you troubleshoot the issue.