The Earlens Contact Hearing Solution and the Earlens Control app have been tested with Apple’s iOS 12 and iOS 11. Apple’s Operating System (iOS) runs your iPhone and is responsible for managing the connectivity between the iPhone and Earlens. When updating the version of iOS on your Apple Device, the hearing aids may lose connection, requiring you to unpair and re-pair your Earlens Contact Hearing Solution with your device.
Prior to updating the version of iOS on your Apple Device, we recommend you check this site or call Earlens Tech Support at (844) 730-5986, for the latest compatibility information and recommendations.
Earlens Hearing Aids and the Earlens Control app are compatible with the following Apple devices: iPhone XR, iPhone XS Max, iPhone XS, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, 12.9-inch iPad Pro 2nd gen, 12.9-inch iPad Pro 1st gen, 10.5-inch iPad Pro, 9.7-inch iPad Pro, iPad Air 2, iPad Air, iPad 5th gen, iPad mini 4, iPad mini 3, iPad mini 2, and iPod touch (6th generation).
Helpful resources (iOS 12)
Helpful resources (iOS 11)